How we work
How we work
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5 REASONS WHY YOU SHOULD CHOOSE AUTOBNB

GUARANTEED QUALITY OF WORK
GUARANTEED QUALITY OF WORK

Our top criteria when evaluating potential network providers is Quality, Quality and Quality. We undertake substantial research and reviews before we physically visit these network providers to evaluate further in terms of technical, operational as well as level of customer service aspects. Some may look great and some may not be that impressive physically. However, one thing assured is that the level of expertise and quality of work are among topnotch providers that have either already been well-known in the market or is a hidden professional, all of which have been selected based on our strict evaluation criteria and prior test on their work quality.

MONEY SAVINGS GUARANTEED
MONEY SAVINGS GUARANTEED

Most of the “unscrupulous” workshops take advantage of and misuse the fact that customers

  • Lack technical knowledge
  • Lack the convenience of time to deal with their car issues 
  • Lack sound knowledge related to repair costs
  • Lack alternative repair options 

How are you going to avoid choosing such workshops? By becoming an AUTOBNB customer, you can minimize the risk of overpaying. 

Choose our “Professional Assistant Service”, with which AUTOBNB’s independent Auto Professional takes care of your car and pricing to prevent you from overpaying.

HASSLE FREE
HASSLE FREE
  • Finding service providers and doing price comparisons does take time and effort, and requires a keen eye for detail and technical knowledge to be successful. You may consider to take matters into your own hands even decide to either choose a workshop for what seems to be an “attractive” price option yet experience bad quality service or decide on best quality service option and end up with a costly quote. 
  • We match service providers with proven technical expertise and fair pricing. In addition, we offer our customers the service option to arrange for a Replacement Vehicle for their use, which can be delivered to their location and collected at a special rate.
PEACE OF MIND
PEACE OF MIND
  • Without a workshop you really trust, you may have the following questions.  ‘Are these workshops able to fix my car properly?’ ‘Will they use quality spare parts as agreed or advertised?’, ‘Will they charge me a fair price on repairs?’ By booking via our AUTOBNB platform, we ensure that all your repair needs are addressed therefore offering you peace of mind. 
SECOND
SECOND-TO-NONE VOICE OF CONSUMER RIGHTS
  • It is not uncommon to hear that customers do experience a repeat or continuous malfunction with their vehicle after their car repairs. Be this due to mechanical, electrical malfunction or human error.  
  • The question then to ask is whether your service provider is willing to re-address these technical issues, are they proactive in their approach and do they listen to you? Individual customers can and do experience, frustrating situations to find resolve in their vehicle repairs. 
  • At AUTOBNB we listen to our customers.  When problems are brought to our attention and complaints are received from our customers, AUTOBNB’s operation team escalate this to the workshop. We engage and evaluate the complaint in order to assist our customers to solve the problem/issues. If the problem is a major issue, we escalate this further to the management team of the workshop to solve the problem. Over the past years, we have managed to resolve such issues/problems for our customers successfully.